Understanding Your Insurance Policy

Understanding Your Insurance Policy

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If you have just purchased an Insurance Policy or maybe you’ve had a policy for a while but just haven’t taken the time to become familiar with it. It’s totally understandable!

Reading your insurance policy is probably not very high on your priority list. However, getting a basic understanding can help you make sense of your coverage, what’s included and how your insurance works – this is especially important to know when the time comes to make a claim.

Here’s a quick guide to help you start to understand your insurance policy. If you have any questions about your specific policy, you can always contact the Oriental Insurance Customer Care Centre who will be more than happy to over the specifics and details of your policy.

Declaration Page
The Declaration Page summarizes important information about your policy, including:

  • Your personal information
  • Who is insured
  • A description of what’s insured
  • Coverages included
  • Details of your coverage

It’s also important to take note of the policy’s effective date and when your policy expires. Policies are typically 12 months in length but can also vary.
If and when you make any changes to your policy, you’ll receive an updated Declarations Page so you’re always current on your coverage details. You’ll also be sent a new Declarations Page every time you renew your policy.

This is a more detailed view of what’s included in your policy and eligible for a claim. This section will detail when and how your coverage applies and the deductibles and limits of your policy. A deductible is how much you’re required to pay out-of-pocket during a claim. Limits are the terms or limitations, if any, that apply to your insurance coverage.

In a named perils policy, each specific peril you are protected against is outlined. For example, Theft and Fire. While an all-risks policy covers risks except those that are specifically excluded. You can see what kind of loss is not covered in an all-risks policy in the Exclusions Section.

This section helps a policyholder understand what is not covered under their policy. This includes any loss not included in an all-risks policy. Your type of coverage, the region you live in and insurance carrier will all affect the exclusions in your policy.

What kind of exclusions are in a policy? Common exclusions listed on a homeowners policy, for example, include losses from war, acts of terrorism and neglect.

This section outlines the conditions the policyholder must meet for a claim to be paid. You can think of it as the responsibilities you have to uphold the agreement. This includes timely reporting of claims, payment plans, taking practical steps to ensure no additional damage after a loss and the insurance company’s cancellation policy.

Your insurance should fit the needs of your lifestyle. Endorsements, or riders as they’re also called, can be added to customize your insurance policy. They can also be used to tailor your coverage in response to life changes between policy renewals. Notify your independent agent of any changes that could create a need for an endorsement. For example, the sale of your car, purchase of a new vehicle, an engagement ring or a basement renovation.

You may notice some bolded words or terms when reading your insurance policy. The specific meaning of these key terms is defined in the Definitions section of your policy. Use this section if you have questions about the meaning of one of the highlighted terms or how it’s defined by your coverage.

Let your agent be your guide
Lastly, like any legal document, some terms and words may be unfamiliar to you or confusing at first glance. No worries! Your Oriental Insurance agent can help you understand the coverage in your policy. That’s one of the many perks of having an expert on your side.

This article is for informational and suggestion purposes only. If insurance policy coverage descriptions in this article conflict with the language in the policy, the language in the policy applies. Please feel free to contact our customer care centre at 800 NATURE  if you have questions regarding the details of your insurance policy or if you need to update your insurance. You can also email us at customercare@oicgulf.ae

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