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Please note that online claim submission and tracking is for Motor Insurance claims only.
For all other types of insurance claims, please call +971 4 353 8688 [EXT: 135]

It’s all hands on deck here when you have a claim - we’ll work hard to get your life back on track.


  • Please notify the company immediately if any Loss/Damage has occurred or is likely to occur by Email / Fax/ Phone
  • For Towing and Roadside Assistance contact International Motoring Club on 600575751
  • Please advice Name and Phone number of person to be contacted
  • Please provide basic details as to how the Loss / Damage has occurred and extent of Loss
  • Please extend full co-operation to the Surveyor and provide all documents and information for expeditious completion of survey
  • Please take all urgent steps to minimize the loss

Dear Customer, please note that every claim undergoes a minimum time for processing as certain procedures are to be followed to ensure you receive our best service at all times. In this regard we appreciate your patience and understanding while waiting for the claims procedure to take its due course.
Below is an illustration of our claims procedure for your reference.

Motor Claims Direct Numbers: