Submitting or tracking a motor claim
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You can also talk to us on
Motor Claims Direct Numbers:
For nonmotor insurance claims, please call

Claims Procedure
It’s all hands on deck here when you have a claim - we’ll work hard to get your life back on track.
Dear Customer,
please note that every claim undergoes a minimum time for processing as certain procedures are to be followed to ensure you receive our best service at all times. In this regard we appreciate your patience and understanding while waiting for the claims procedure to take its due course.
Below is an illustration of our claims procedure for your reference.
Note:
In CaseThe Car Is Not Repairable, The Customer Will Be Notified Via Email Of The Procedure To Be Followed